After reading the last topic, Why are Reviews so Important? We hope you see the attractiveness of reviews as a marketing tool. If you simply have a few or no reviews at all, there are still strategies to leverage the advantages highlighted for Viator Top Attractions.
While having a handful of reviews is better than none, recency, or the period since a review was last file, might be just as essential to travelers as the overall number of reviews.
According to a poll done by Power Evaluations, 64 percent of buyers believe they’re more inclined to purchase a product with fewer, more recent reviews than if it has a bigger amount of reviews published three or more months ago.
This percentage climbs to 86 percent when evaluating a product or brand they haven’t bought previously.
Unfortunately, there’s no magic way to obtain thousands of reviews overnight. Still, you may construct a collection of current reviews to boost the attraction of your items and catch the attention of high-intent travelers right now. Let’s get start!
Tips To Get Reviews
Understand The Reviews Process
As an operator, your experience with reviews has been restricted to viewing the finished product: the authorized review publish on your product page. If your objective is to acquire more reviews, you need to know what the reviews process demands of your consumer. You can’t properly convince someone to do something you haven’t ever done yourself!
Let’s Go Over The Evaluation Process From The Traveler’s Viewpoint.
Please take notice that the steps outlined here are exclusively for submitting reviews on the Viator website for Viator Top Attractions. In the next section, we will go through the many additional types of reviews.
Putting in a Request for a Viator Review
After the conclusion of an encounter, Viator Top Attractions will send the traveler up to three emails and one text message to remind them to submit a review. When a traveler completes a review, they will no longer get reminder emails.
The evaluation is broken up into three brief pieces, each of which may be complete in just a few minutes. The following slideshow will walk you through the whole of the procedure.
Clarify the procedure for your guests, and thank them for their business and offer them Viator Promo Code.
You are now aware of how fast and simple it is to post a review on our website. When the complete procedure is explain, it will not only inspire passengers to take part. It will also comfort them that it is simple, quick, and only demands a little amount of their time. The uncertainty of how much time will be require to finish providing input is easily the most nerve-wracking aspect of the process. When dealing with consumers, transparency goes a very long way.
You may think of writing a review in the same way as drafting a caption for an Instagram photo or even composing a tweet. When satisfied consumers consider that sharing their images together with a 100-character description is content that they would have generated anyhow. They should be more than happy to share their photos with others.
Bring Attention To The Human Dimension Of The Evaluations.
When travelers can witness the immediate human consequence of their activities, they are more likely to want to post feedback.
They want to have a sense of accomplishment! Travelers will be more prepared for the next email review request from Viator Top Attractions. If they get a personal appeal from either you or a member of your team. Requests made in person are difficult to refuse. Particularly if they come just after an exceptional experience that your company has just delivered for the customer.
To enhance your company and the shopping experience of prospective consumers, you should explain the significance of customer feedback. Remind your consumers that the reviews they read were probably the reason they discover your company. And that writing a review from the heart will help them “pay that service forward” to other potential customers.
It’s All About The Timing.
The moment your experience comes to a close is the ideal opportunity to submit a request for feedback in the form of a review of Viator Top Attractions.
In a perfect world, your clients will be bubbling over with enthusiasm. Which they will turn into writing that glowing review. It is unfortunate that the likelihood of a review being submit decreases over time after the conclusion of your experience.
What Should I Do Now?
The first step in the trip is to encourage your customers to provide feedback in the form of reviews. You may be curious about where the published reviews are located. How the Viator Top Attractions reviews fit into the overall picture.
Stay up for the next installment of our series, Understanding Different Types of Reviews. When we will provide a comprehensive explanation of traveler reviews on both the Viator Top Attractions and TripAdvisor online platforms.