Have you ever tried to order a pizza or your favorite treat over the phone, only to have the other party tell you that they can’t hear you? If you’re like me, you’ve probably had at least one bad experience with cell phone call quality. Fortunately, this is where Clarity Voice services come in – phone systems designed to support businesses by improving call quality and customer experience.
Make Cell Phone Calls Sound Better
With that in mind, what can you do as a customer to avoid dropped calls and static-filled conversations? Here are a few tips:
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Check Your Signal Strength
If you’re in an area with a weak signal, your call quality will inevitably suffer. You can check your signal strength by looking at the bars on your phone’s screen. If your phone only has one or two bars, try moving to a different location. Ideally, the more bars, the better.
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Avoid Multitasking
Some people can’t avoid this – if you’re on a call and trying to do something else at the same time (like typing an email, browsing the web, or checking your social media feed), something will give. So, if you can, avoid multitasking and give your full attention to the conversation. The more focused you are, the better the quality will be.
Look at it this way, remember back in school when the teacher was in class, and someone would ask a question, but the teacher couldn’t hear them because they were writing on the board? It’s kind of like that, only with your phone.
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Turn Off Background Noise
If you’re in a noisy environment, it’s going to be hard for a person you’re on a call with to hear you. Heck, it’s even difficult to carry a conversation with someone seated beside you in a noisy setting.
So, try to find a quiet place to make your call if you can. If that’s not possible, see if there’s anything you can do to reduce the noise around you – close a door, move to a different room, or turn the radio’s dial anticlockwise.
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Use a Headset
A headset can help improve call quality. For starters, it frees up your hands and allows you to move around without affecting the quality of the conversation.
And, if you’re in a noisy environment, it can be a lifesaver. For instance, noise-canceling headsets are great at blocking background noise, allowing you to focus on the conversation. Ensure to get a good-quality headset that fits snugly and won’t fall off easily.
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Speak Clearly and Slowly
It’s tempting to speak quickly when you’re on the phone, especially if you’re trying to get through a long list of calls. However, this can make it hard for the other party to understand you, especially if they’re not used to hearing you talk at that speed.
So, take a deep breath and try to slow down your speech. Also, pause between sentences and clearly enunciate your words – don’t mumble. It doesn’t help to try to relay important information, only for the gist of it to be lost in translation due to the approach you adopt.
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Eliminate Echo
An echo occurs when you hear your voice bouncing back at you from the other party’s end – and it isn’t very pleasant. If you notice an echo, check the phone reception in your area – a weak signal could be the problem. But if the signal is strong, the other party’s phone might have an issue.
If you’re on a business call, try using a speakerphone. This can help to eliminate echo, as well as background noise. Ensure the speaker is facing you so the other person can hear you clearly.
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Keep Your Phone Clean
If your phone is covered in dust or fingerprints, it can affect the quality of your calls. So, give it a good cleaning every once in a while, especially around the mouthpiece and earpiece, as they tend to clog – it’ll do wonders for your call quality.
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Use A Landline
Usually, landlines have better call quality than cell phones. So, if you have trouble hearing on your cell phone, try using a landline instead. Remember, you’ll need to stay in one place while you’re on the call – a minor inconvenience, but provided it saves you the trouble of a dropped call, it’s worth it.
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Disable Call Forwarding
If you have call forwarding enabled, your calls will be forwarded to another number, which can sometimes cause problems with call quality. So, if you’re having trouble with your calls, check to see if call forwarding is turned on and disable it.
Improving call quality isn’t that hard, is it? Hopefully, by implementing the tips we’ve listed, you can make your calls sound better in no time and won’t have to sweat the small details. That way, poor connections and inconveniences can become a thing of the past.
